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Shipping & Returns



USPS Standard Shipping 
$6.50 flat rate shipping for orders under $35
Free shipping for orders $35 and above
Orders Delivered 3-5 Business Days

USPS Expedited Shipping
$5.00 expedited shipping for orders $40 and above
Orders Delivered 2-3 Business Days

International Shipping


$14.99 CAD flat rate shipping for orders under $60 CAD
$7.50 CAD flat rate shipping for orders $60 CAD and above

United Kingdom

£12 flat rate shipping for orders under £45
£8 flat rate shipping for orders £45 and above

EU Countries

€14.95 EUR flat rate shipping for orders under €55
€9.95 EUR flat rate shipping for orders €55 and above


$25.00 AUD flat rate shipping for orders under $90 AUD
$16.00 AUD flat rate shipping for orders $90 AUD and above

All Other Countries

$14.99 USD flat rate shipping for orders under $60 USD
$9.99 USD flat rate shipping for orders $60 USD and above

Orders Delivered 7-21 Business Days

*Please note: The prices on this website do not include international duties, taxes, or other customs charges that you may incur when it arrives at your destination. To find out more about your applicable taxes and duties, please contact your customs agency officials. Alter Ego does not cover any of these separate charges, which vary according to the country.



Order Processing

We are closed on weekends and major holidays. Orders received on Friday, Saturday, and Sunday will begin processing the following Monday.

Countries We Ship To

Alter Ego ships worldwide with only a few exceptions!

Currently, we cannot ship to the following countries: Balkans, Belarus, Burma, Cote d'Ivoire, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.

Shipping Times

Shipping times vary depending on your location and the shipping option selected at checkout. Orders typically take between 1-3 days to process before they are shipped out to you. Once your order is shipped out, we’ll email you the tracking number and shipping confirmation.



We want you to be satisfied with your Alter Ego purchase. You may return the products within 30 days of receiving your order. Contact us if you wish to return your order. Accepted returns will be refunded the price of the item and any applicable taxes.

Please allow 7-10 business days for your refund to be issued after the shipment reaches us.